Privacy policy

Privacy policy

Effective Date: March 16, 2026 Last Updated: March 16, 2026

Welcome to ResidentAgent, LLC ("ResidentAgent," "we," "us," or "our"). This Privacy Policy explains how we collect, use, store, and share information when you use our website, applications, and services related to the listing, purchase, sale, licensing, and use of AI agents and related digital products, accessible at https://www.residentagent.ai (the "Platform").

By accessing or using the Platform, you agree to the practices described in this Privacy Policy. If you have any questions, please contact us at tos@residentagent.ai.

1. Information We Collect

We may collect several types of information when you use ResidentAgent.

1.1 Information You Provide

When you create an account or interact with the Platform, you may provide:

  • Name

  • Email address

  • Username and profile information

  • Payment and billing details

  • Business or company information

  • Communications with our support team

  • Product listings, descriptions, and related content submitted by sellers

1.2 Transaction Information

When you buy or sell AI agents on the Platform, we may collect:

  • Purchase details and transaction history

  • Payment confirmations

  • Licensing information

Payment information is processed through our third-party payment processor, Stripe, Inc. We do not store full payment card details on our servers.

1.3 Usage Information

We automatically collect certain information when you use the Platform, including:

  • IP address

  • Device information and browser type

  • Operating system

  • Pages visited and actions taken

  • Time spent on pages

  • Referral URLs

1.4 Cookies and Tracking Technologies

We may use cookies and similar technologies to: remember user preferences; improve Platform performance; analyze usage patterns; and provide security features. You can control cookies through your browser settings. Note that disabling cookies may affect certain Platform functionality.

2. How We Use Your Information

We use collected information to:

  • Provide and operate the ResidentAgent Platform

  • Create and manage user accounts

  • Process purchases, payments, and seller payouts

  • Enable the buying, selling, and licensing of AI agents and related products

  • Improve Platform functionality and performance

  • Provide customer support

  • Detect fraud, abuse, or security issues

  • Send transactional communications, service notices, or product updates

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share information in the following situations:

3.1 Service Providers

We may share information with trusted third-party providers that help us operate the Platform, including: payment processors (currently Stripe, Inc.); hosting and infrastructure providers; analytics services; and customer support tools. These providers are only permitted to use your information as necessary to provide their services to us.

3.2 Marketplace Transactions

When you purchase or license an AI agent, certain information may be shared between buyers and sellers as necessary to complete the transaction, fulfill support commitments, or deliver the product.

3.3 Legal Requirements

We may disclose information if required to: comply with applicable laws or legal processes; respond to valid government or regulatory requests; enforce our Terms of Service; or protect the safety, rights, or property of ResidentAgent, our users, or the public.

3.4 Business Transfers

If ResidentAgent is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Platform if such a transfer occurs and your information becomes subject to a different privacy policy.

4. Data Retention

We retain personal information for as long as necessary to: operate the Platform; maintain transaction and licensing records; comply with legal and financial obligations; and resolve disputes and enforce agreements. When data is no longer needed for these purposes, we will delete or anonymize it in accordance with our internal data retention practices.

5. Data Security

We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews.

However, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying us immediately at tos@residentagent.ai if you suspect any unauthorized access to your account.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

  • Request a portable copy of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at tos@residentagent.ai. We will respond to verified requests within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights.

7. Children's Privacy

ResidentAgent is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under 18, we will take prompt steps to delete that information. If you believe a minor has provided us personal information, please contact us at tos@residentagent.ai.

8. AI Agent Data and Automated Processing

Some AI agents available on the Platform may process personal data as part of their functionality. If you deploy an AI agent that interacts with or processes personal data belonging to third parties, you are solely responsible for ensuring that such use complies with all applicable privacy laws, including obtaining any necessary consents and providing required notices. ResidentAgent is not responsible for how buyers use AI agents obtained through the Platform.

9. International Data Transfers

ResidentAgent is operated in the United States. If you access the Platform from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions that may have different data protection laws than your home jurisdiction. By using the Platform, you consent to such transfers. Where required by applicable law, we will implement appropriate safeguards for international data transfers.

10. Third-Party Links and Services

The Platform may contain links to third-party websites, APIs, or services. We are not responsible for the privacy practices, content, or availability of those external services. We encourage you to review the privacy policies of any third-party services you access through the Platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page and post the revised policy on the Platform. For material changes, we will provide additional notice by email where practicable. Continued use of the Platform after updates constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ResidentAgent, LLC Email: tos@residentagent.ai Website: https://www.residentagent.ai

© 2026 ResidentAgent, LLC. All rights reserved.